Curbside PickupPosted by Whole Earth | 11.10.2020
Curbside Pickup at Whole Earth Stores!
Whole Earth has a curbside pickup option for items purchased on our website. Our stores will provide this service during normal operating business hours!
The process looks like this. When you place an order on the Whole Earth website, you can choose the option of receiving your items via delivery or, if you live in or near Austin, Dallas, Houston, or San Antonio, using curbside pickup for your items. If your local store is not listed as a pick-up location for the item you are interested in, then the only delivery option is shipping. We cannot transfer merchandise between store locations for curbside pickup at this time.
If you choose curbside pickup, you’ll receive two emails. The first will confirm your order and the second will alert you that your order is ready for pickup. When you’re ready, drive to your Whole Earth store and park in the lot. From there, call the store using the number provided in your email.
A staff member will need your name, the order number, and the items in the order.
When the order has been confirmed and checked, a staff member will bring it to your car.
Q: I saw something in your store but it's not available for sale online — how can I buy it?
A: While we are working diligently to get all of our unique products online and available for sale, we're not quite there yet. Unfortunately, we are unable to fulfill phone orders for those items at this time.
Q: I'm buying something large — can you help me get it into my vehicle?
A: If you don't have someone to help with you, our staff is happy to load product into your vehicle.
Q: How will I know when my order is ready for pickup?
A: You will receive a "Your Whole Earth Provision Order is Ready for Pickup" email indicating that your order has been processed and is ready for pickup. Please follow the pickup instructions in this email.
Q: What are your Curbside Pickup hours?
A: After receiving your "Your Whole Earth Provision Order is Ready for Pickup" email, you may pick up items during Store hours. (view locations and hours)